Dispatch Connect
Engage in two-way communication with our expert data analysts and receive fast, accurate guidance and updates during incidents.
Live Chat with our Incident Data Analysts
Manage your resources more effectively and arrive on scene with the full picture.
Two-Way Communication
Chat directly with analysts to ask for specific incident details or status updates as they happen.
Expert Data Analysts
Our fully staffed team works day and night to ensure you have a human partner for every major call.
24/7 Fast, Accurate Updates
Receive human-verified guidance that cuts through the noise of raw radio traffic.
Field Team Coordination
Use live analyst chat to manage your resources more effectively and arrive on scene with the full picture.
Confirm Loss Severity
Verify fire origin, smoke conditions, and containment status to determine if a full crew deployment is necessary.
Reduce Response Risk
Get immediate updates on fire department activity and on-scene hazards before your team enters the area.
Continuous Incident Update
Receive ongoing reports throughout the duration of an incident, from the first alert to the closing remarks.
Tools for Real-Time Decision Making
Our communication features are integrated into our mission-critical backbone to provide a reliable link to property damage lead updates.
Interactive Analyst Chat
Ask questions and get answers from our data center directly through our web and mobile interface.
Real-Time Incident Logs
Access a live-updating feed of analyst notes and radio summaries for every call in your territory.
24/7/365 Availability
Our analysts are on duty every day of the year, ensuring you never face an incident without support.
Property Damage Leads for Your Business
Fire Restoration
Ask analysts about structural involvement to estimate the scale of board-up needs before arriving.
Public Insurance Adjusters
Get immediate confirmation on loss types to be first on-scene and assist policyholders.
Contents & Cleaning Companies
Understand smoke and soot levels through live updates to determine the urgency of inventory salvage.
Attorneys & Legal Pros
Secure a lead generation advantage for major incidents. Access verified owner names and LLC purchase history.
Real Estate Investors
Confirm structural integrity through live analyst reports to identify properties worth pursuing.
Water Mitigation Services
Verify the source of flooding and scale of water damage to deploy the correct extraction equipment.
FAQs
Who am I talking to in the chat?
You are connected to our professional data analysts who monitor emergency frequencies in real-time.
How fast do I get a response?
Our analysts respond in real-time as they process incoming radio signals and data.
Is this service available on holidays?
Yes. We are fully staffed 24/7/365, including all holidays.
Can I ask about specific addresses?
Yes, you can ask questions about any active incident in your covered territory.
Does this replace my scanner?
Yes. It provides the same information without the need for hardware, plus the benefit of human analysis.
Are the chat logs saved?
Yes. All communications and incident updates are logged and available for your review.
Can my whole team use the chat?
Yes, the interface is accessible via web and mobile for your authorized users.
What if there are multiple incidents at once?
Our team manages all active calls in your territory, providing updates as they develop.
Ready for a Direct Line to Property Damage Leads?
Join the professionals who rely on our analysts to stay ahead of the competition.
