Manage Your Lead Flow in Real Time

Customizable notifications are designed to keep your workflow manageable by delivering only the most relevant property damage data.

aerial view of city from above

Focus on High-Value Leads

Toggle off minor call types to ensure your team only mobilizes for incidents with significant restoration or legal potential.

Custom Sound Alerts

Assign unique sounds to different alert types so you can identify a high-priority structure fire without looking at your phone.

Radius-Based Awareness

Set proximity alerts to notify you of incidents occurring within your specific service territory or current location.

User-Defined Alert Settings

Access our mission-critical backbone through an interface that puts you in control of every notification.

Category Toggling

Expand structure categories like “Commercial” to enable or disable specific incidents such as working fires and indoor water calls.

Global “All” Settings

Quickly enable all call types for a structure category or refine your list by toggling individual incidents off to streamline your feed.

Cross-Platform Sync ** Customize across devices

Your notification preferences sync across our mobile app and web-based CAD interface, ensuring consistency for your entire team.

Property Damage Leads for Your Business

FAQs

Can I turn off specific fire types?

Yes. You can toggle off individual types like “Food on Stove” while keeping “Structure Fires” active.

How do I change my alert sounds?

You can set unique sound preferences within the “Notification Settings” menu of the app.

Will I still see incidents I’ve muted?

Muted incidents won’t trigger a notification, but all dispatched calls are still logged in your searchable database.

Is there a limit to how many filters I can set?

No. You can customize settings for every structure and call type we monitor.

What happens if I turn off one call type in a category?

The “All” toggle for that category will automatically turn off, indicating a custom selection.

Can I set alerts for a specific zip code?

You can set alerts based on proximity to your location or within defined regional territories.

Are these settings saved to my account?

Yes. Your preferences are saved to your profile and apply whenever you are logged in.